The task
Direct messages arrive at any hour and answering each one by hand is not realistic. Customers should get a clear answer right away, no lead should be lost, and the bot must never invent prices or argue.
Case study / 777XSZ
Aibot, an AI assistant for Instagram Direct
How an AI assistant answers customers in Instagram DMs and comments of @777xsz by the meaning of the conversation, day and night, in Russian, Kazakh and English.
Aidarkhan Ramazanov · 2026-10-22
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777xszHow it works
Aibot runs in AR App on the owner's computer. It reads new messages through the official Instagram API every 10 seconds and replies with the whole conversation in mind, including after the owner has written in the thread.
Every reply is checked
Before sending, each reply is checked: no prices, deadlines or promises, no links or contacts, no technology names, and the bot never pretends to be human. Pricing questions get a pre-approved answer: Aidarkhan quotes prices personally.
Reliability
If the connection to Instagram drops while sending, the assistant checks the reply against the thread and sends it again instead of going silent. Reply limits protect against endless loops with other bots.
What you get
The same assistant for your Instagram: with your services, your reply rules and hand-off of difficult questions to you or your manager.